Privacy Policy

Introduction

Welcome to Splencini! We value the privacy of our visitors and are committed to protecting the personally identifiable information that you share with us when using this website. This is why we have prepared this privacy policy, as it explains how we may collect, use, and protect the personal details given when communicating with us. Please take your time to read it and get the opportunity to understand our policy and procedures regarding the processing of your information.

Information We Collect

Information collected while visiting or making a purchase through this website may include, but is not limited to:

1. Personal Identification Information: Your name, email address, phone number, and billing details
2. Order Details: Information related to your purchases, such as the products you buy and delivery addresses.
3. Technical Data:This includes IP addresses, browser types, operating systems, as well as other technical data that may be collected by cookies and similar technologies.

How We Use Your Information

We process your personal information so that we may:

1. Handle your Order: To fulfill orders, manage deliveries, and/or customer service requests.
2. Improve Our Services: Learn how you use our website and services so we can improve your experience.
3. Send Updates: Let you know about your orders, special offers, and our products and services. At any time, you can ask us to stop sending this information.
4. Ensure Security: Detect and prevent fraud and keep our website secure.

Data Protection under the Hong Kong Personal Data (Privacy) Ordinance

Splencini complies with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) to ensure your personal data is protected. We observe the data protection principles including but not limited to:

1. Data Collection: The collection of personal data must be for a lawful and relevant purpose.
2. Data Accuracy: Personal data held must be accurate and up-to-date.
3. Data Retention: We will keep personal data no longer than is necessary for the purpose for which it was obtained, unless a longer retention period is required or permitted by applicable law.
4. Data Security: Taking appropriate technical and organizational measures against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to personal data.

Children's Privacy

Our website is not targeted to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are under the age of 13, please do not provide any personal information on this Website. If you believe we have received such information, please contact us right away so we may promptly delete it from our records.

Children Under the Age of 13

If you are below the age of 18 years, you may use our website provided that you have the explicit permission of a parent or guardian. Parents and guardians are advised to monitor their children's online activities and to ensure they understand and agree with our privacy practices before giving out personal information.

Cookies and Tracking Technologies

Cookies and similar technologies We use cookies and similar tracking technologies to provide a better user experience. A cookie is a small file that may be used, for example, to collect information about the device and your browser of choice. You may refuse to accept cookies by modifying your web browser preferences. However, if you do disable cookies, you may not be able to experience the full functionality of our site.

Third-Party Services

Our site may contain links to other sites that are not under our control. We have no responsibility for linked websites and provide them solely for your convenience. We strongly recommend that you properly review their privacy policies before you disclose any personal information.

Your Rights and Choices

You have the right to:

1. Access: Request access to the personal data we hold about you.
2. Correction: Ask us to correct inaccuracies in your data.
3. Deletion: Request that we delete your personal data, except in those situations where some or all of the personal data are required or permitted under applicable law for us to retain.
4. Opt-out: Withdraw from receiving marketing communications or change your communication preferences at any time.

If you would like to exercise any of these rights, please see contact details below.

Changes to This Privacy Policy

Changes to This Privacy Policy We periodically update this Privacy Policy to reflect changes in our practices or applicable laws and regulations. If we make material changes to this Privacy Policy, we will notify you by posting the revised policy on this website. Your use of this website after such changes constitutes your acceptance of the updated policy.

Contact Us

Please don't hesitate to contact us if you have any questions or concerns about this Privacy Policy or the way in which we process your personal data.